General Information

Our most frequently asked questions. Know what to do before your trip.

Luggage


Handling of one piece of standard large size luggage is included in the price of your tour (limit 50lbs). You are allowed a small carry-on, which is your responsibility. Making Memories Tours cannot assume liability for loss, damage or breakage of luggage or personal property.

Seating


On trips of four or more days, we have our passengers rotate seats on a daily basis. This allows everyone the opportunity to interact with more people and have different views of the scenery. The back of the motorcoach is reserved for those who do not wish to rotate seats. Passengers who pay single rates are not necessarily entitled to a double seat on the coach.

Your Tour Includes:


  • Only meals as indicated
  • Hotel accommodations
  • Does not include miscellaneous items such as valet, telephone, pay per view movies, etc.

Gratuities:


Included in your tour price are gratuities for bellmen, porters, local step-on guides, entertainers and all meals included in your itinerary. The traditional end-of-tour gratuities for your tour director and motor coach driver are not included in the tour price and should be given on a merit basis at the discretion of the individual passenger. We are often asked what is the correct amount to tip your guide and driver. Customary amounts range between $2 and $4 per person, per day. However, it is completely at your discretion if a gratuity is given.

Alcohol/Smoking Policies


We have a policy of no smoking and no alcohol on our motorcoach. Our tours provide frequent stops allowing those who wish to smoke the time to do so. We feel this policy provides the most enjoyable tour for all participants.

A Word About Foreign-Travel Documentation


When our tours consist of traveling outside the United States, we require each passenger to have a valid passport. Note that some airlines will not issue an international ticket to those with passports expiring within six months. Also, any domestic flight tour requires a photo I.D. Any traveler with a prior criminal history should inquire with Making Memories Tours management regarding any special permissions and/or documentations required for international travel.

Itineraries


We carefully plan the itinerary of every tour for your enjoyment. We travel on scenic routes and also Interstate highways for the best possible tour. We take a rest stop break every two to three hours for your convenience. We make sure your reservations are scheduled and confirmed months in advance. Luggage tags, departure information, pick-up times/locations and hotel/contact information will be mailed to you at least 7-10 days prior to departure.

Our Responsibilities


Making Memories Tours, in conjunction with similar companies, acts only as an agent for tour passengers concerning sponsorships and arrangements of miscellaneous accommodations presented. In connection with all services of any motorcoach, vehicle, excursion, accommodations, sightseeing, hotel arrangements or restaurants no liability or responsibility is assumed by Making Memories Tours with any of the previously mentioned. Making Memories Tours is not liable for luggage that is damaged or lost. It is our reserved right, at our discretion, for any itinerary changes to be made in regards to tour arrangements. Making Memories Tours of 24818 FR 1045, Washburn, MO 65772 owned and operated by Jerry and Angie Varner (DBA) Making Memories Tours, is the facilitator of this tour program. It is assumed by booking a tour trip and by purchasing one of Making Memories Tours trips that any of our passengers/clients assign and agree that Making Memories Tours is the sole agent in all the transportation arrangements.

Payments/Cancellations


We require a $100.00 deposit per person within seven days of your reservation. Deposits or full payments are required to ensure your complete reservation. Within 45 days prior to departure is when final payment is due. We will refund any tour trips as long as cancellations are made 45 days prior to departure. Refunds of air fare portions of trips are contingent on airline policies. We may assess $250 per person service charge plus any tour charges that are non-refundable if cancellation time is less than 45 days. As an example, some tour costs may consist of the following: hotel/motel accommodations, booked events, transportation fees and sightseeing fees, all of which are nonrefundable to Making Memories Tours. We understand that situations arise such as patrons becoming ill or any other personal situation which may make it impossible to keep your tour arrangements. If you are able to find someone to take your place on the tour, a refund in full (less any expenses that we may incur for the name change) will be issued.

* All deposits and final payments can be made by check or money order. We also accept American Express, MasterCard, Visa or Discover Card.
*If you made your payments by check, you will receive your refund by check. If you made your payments by credit or debit card, your refund will be credited back to you card.

Fuel Surcharge:


Due to the volatility of fuel prices, Making Memories Tours reserves the option to add a fuel charge to the price of the trip should fuel prices increase in the time following the announcement of trip pricing. Fuel surcharges will NOT be added to a trip once it has been booked AND paid in full, nor will a surcharge be added once the trip has entered into the nonrefundable phase.